GENERAL:

You can send the product to the address below via YURTİÇİ KARGO.

Change Address: NAME/TITLE: PURPURAVIOLETA CLOTHING IND. AND TRADE LTD. CO.

ADDRESS: WEST NEIGHBORHOOD, 19 MAYIS STREET NO:49/B PENDIK/ISTANBUL
TEL: 0505 471 33 50

Exchange Conditions:

1. If the value of the goods decreases due to a reason caused by the BUYER's fault or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damages in proportion to the fault. However, the BUYER is not responsible for changes and deteriorations that occur due to the improper use of the goods or product during the right of withdrawal period.

2. Outlet and Campaign products cannot be returned or exchanged. Our exchange period is 3 days. The right to exchange is available once. Exchange shipping costs belong to the buyer.

3. The products to be exchanged should not contain perfume, lotion or deodorant that will leave a strong odor or trace.

Return conditions for defective products sent by us:

·After your product(s) reach us, they are examined and if they comply with the return conditions, they are accepted and your refund is made according to the payment method you used in your order.

·When your return is completed, you will be informed via e-mail and SMS.

·The time it takes for your refund to be reflected in your account will vary depending on your bank. Please do not forget to check your account.

· For returns you make to our store, the refund will be made using the payment method you used in the order. However, the refund for orders placed with one of the payment methods such as EFT/bank transfer and cash on delivery will be made to your bank account by obtaining your IBAN information.

In case of refund of orders you have placed via Money Order/EFT, the amount allocated by the bank at the time of payment cannot be refunded.

PAYMENT AND DELIVERY

1. You can make the payment to any of our bank accounts (TL) in ............, ........., by making a Bank Transfer or EFT (Electronic Fund Transfer).,

2. You can benefit from online single payment or online installment opportunities with your credit cards through our website. In your online payments, the amount will be deducted from your credit card at the end of your order.

3. You can pay at the door with cash or credit card.

4. If the Buyer does not pay the price of the product purchased or cancels it in the bank records, the Seller's obligation to deliver the product ends.